Friday, September 14, 2018

Slow FasTag

Recently I was conducting trials on newly recharged FastTag. En-route to Udupi, we stumble across 5 toll gates till hassan. Since, Shiradi Ghat repair is underway, 3 more toll gates were avoided.

My first encounter was at the 8th mile toll gate. Fortunately, I took the service road rather than main lane. You know right! It is one of the most tainted toll gate with vehicles lined up for almost 300mtrs all along the gates. It takes sometimes more than 15mins to cross this point. Assuming that a km can be covered in one minute, the stay in toll gate is darn waste Also I did not find any FastTag lane apparantely, ergo I was double fortunate!

Second encounter was at the nelamangala toll gate towards hassan. Yes, the fast tag was in place but Alas! There is gap of almost 3mins between vehicles. That is due to incapability of scanner to quickly dispatch the readings. I may be wrong as well. This may be due to server delays as well. It was obvious when I crossed Hassan toll gate. The accuracy of machine is problem. You need to move vehicle as close as possible with slow pace to enable the reader to scan your bar-code attached to windshield.

Due to the inevitable delay between vehicles, the FastTag was functioning slower than its intention. Suppose if most of the vehicles migrate to FastTag, the delay will accentuate and may be worse than manual operation. Hopefully, we would have better readers to dispense vehicles at faster rate.

The third toll gate, FastTag was not functioning and remaining two, it worked. The most incurred delay was at fifth toll gate where I had to move near to barrier for scanner to recognise the FastTag sticker. The delay was almost 20s which is way too high. The frustration was visible on vehicle owners which ensued perpetual honks. Moreover, I also observed non-fasttag enable vehicles entering the fasttag lane. The notice board clearly displays impeachment in form of fines for such an offense but the rules just remain in placard.

Non FastTag vehicles entering FasTag lane
The most discomforting part was the staff needs to manually let in the vehicles due to jitter caused by device. That's really pathetic than the manual receipt lending. Also, the staff needs to operate under rains or Sun for the so-called automated system.

I was happy to successfully operate my fast tag account but unhappy to see the lousy response of the equipment

1 comment:

Printfriendly

Related Posts Plugin for WordPress, Blogger...